Farosh offers both kinds of products at Farosh Mall. Some products are original and some are replicas of the original. We make sure to mark the replicas as A+ copies to save our customers from the possibility of perceiving it as an original product.
To place an order for the items you want to buy, follow these steps: At the bottom of the product page, place an order by clicking on"Buy Now" or " Buy via Whatsapp and fill in the necessary information. Fill in your contact and shipping details and select your preferred mode of payment At the bottom of the page, click "Place Order" to complete the order. After completion of your order, You will get a confirmaiton message.
Please refer to the our Return Policy if you want to return the order item and get a refund payment. If your case falls under the conditions of our Return Policy, feel free to contact us at 0309-4626773 or email us at [email protected], and place a complain against your order. Please do not forget to pack the product in the same way as it was delivered. You must include all tags, accessories, or any gifts received along with the ordered products.
Farosh does not charge any kind of hidden costs from its customers. All prices, inclusive of taxes and delivery charges, are explicitly shown in the total payable amount mentioned in the order details before confirmation of the order.
You can track your order through the tracking id that was provided on WhatsApp by Farosh. You can track your orders at the Farosh.pk market using the link "https://farosh.pk/track/order".
Our dedicated Buyer Support team is here to assist you at every step, from browsing products to tracking your orders and resolving any issues you may encounter. Whether you have questions about product details, need help with payment methods, or want to check the status of your delivery, we’re just a message away. You can reach us via email at [email protected], through our live chat feature, or by calling our helpline at 0309-4626773 during business hours. Your satisfaction is our priority, and we strive to respond to all inquiries promptly and efficiently.
If you encounter any challenges, such as delayed shipments, damaged products, or incorrect orders, rest assured that we’ve got you covered. Our team will work closely with you to resolve concerns and ensure a positive outcome. For self-help, you can also visit above FAQ's section and video guide section, where we’ve compiled answers to common questions about orders, returns, refunds, and account management. At Farosh.pk, we believe in building trust and long-lasting relationships with our customers, and we’re always here to make your shopping experience as smooth and hassle-free as possible.
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